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+40 748944722 office@bookaguideintransylvania.com

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

Already a member?

Login

PRIVACY & DATA POLICY

Privacy statement

Our website address is: https://bookaguideintransylvania.com.

Book a guide in Transylvania takes the protection of your personal data as the Data Controller very seriously. We treat your personal data confidentially and in accordance with the provisions of data protection law. This privacy statement informs you about how, to what extent and for what purposes we process the personal data of customers using Book a guide in Transylvania website

Data protection

Subject of data protection is personal data. Data is personal if it can be assigned to an identified or identifiable natural person. This includes information such as names, addresses, email addresses and telephone numbers.

Collection, processing and use of personal data on request

Book a guide in Transylvania collects, processes and uses your personal data, which you have provided us with when booking or registering an account for the following purposes: Data you provide when setting up an account: name, email address, telephone number, mobile phone number, address. We collect, process and use transaction data regarding your activities on the websites (e.g. purchases, content that you generate or that relates to your account). Billing and other data you provide for the purchase. Data collected in the context of reviews, chats and correspondence on the website or by email. If you provide us with personal data for the purpose of contacting us, this data will be used by us as this is necessary for the purpose of the respective communication. Book a guide in Transylvaniamay process and use your personal data for marketing purposes, e.g. to send emails with general information or of an advertising nature (newsletter). All payments made are processed by a PCI/DSS-compliant (these are payment card industry security standards) payment processing service engaged by us. All information collected by these third-party providers for purposes of processing your payments is not available to us.

Data processing to enable the use of Book a guide in Transylvaniawebsite

When you visit our website, we collect the necessary data to enable you to use it (usage data). This includes your IP address and data about the start, end and subject of your use of the website as well as any identification data (e.g. your login data when you log into a secure area). This data is used to provide and design the service according to users’ preference. This data is always deleted as soon as it is no longer required and if there are no storage obligations. When you access our website optimized for

mobile devices, we may collect information about you and your mobile device as described above in this statement.

Cookies

When you visit our website, information may be stored on your computer in the form of a cookie. This Section describes the cookies we use and explains why we use cookies and how we deal with the collected information. It also explains how cookies enable our website to function properly and why you may not be able to experience the full functionality of the website if you disable the use of cookies. By visiting our website without changing your settings, you agree to receive all cookies and other data collection tools; however, if you do not accept the use of these cookies, you can change your cookie settings at any time.

Why do we use Cookies?

We use cookies for a variety of reasons, including to: enable, facilitate and streamline the functioning of and your access to our website; track traffic flow and patterns of travel in connection with our website; understand the total number of visitors to our Website on an ongoing basis and the types of internet browsers (e.g. Firefox, Chrome or Internet Explorer) and operating systems (e.g. Windows or Mac OS) used by our visitors; monitor the performance of our website and continually improve it; customize and enhance your online experience.

What types of Cookies do we use?

The types of cookies used by us and our partners in connection with our website can be classified into one of five categories, namely “cookies necessary for essential Our purposes”, “functionality cookies”, “performance and analytics cookies”, “advertising and tracking cookies”, and “social media cookies’. We have set out some further information about each category, and the purposes of the cookies we and third parties set in the following table.

Cookies necessary for our essential purpose:

These cookies are essential in providing you with our website and all services available through the website. These cookies also support with features, such as access to secure areas. Without these cookies, services you have asked for, such as transactional pages and secure login accounts, would not be possible.

Functionality Cookies:

Functionality cookies record information about choices you have made and allow us to tailor our website to you. These cookies mean that when you continue to use or come back to the website, we can provide you with our services as you have asked for them to be provided. For example, these cookies allow us to: – Save your location preference if you have set your location on your homepage; – Remember settings you have applied, such as layout, text size, preferences, and colors; – Show you when you are logged in; – Store accessibility options

Performance and Analytics Cookies:

We use performance/analytics cookies to analyze how our website is accessed, used, or is performing to provide you with a better user experience and to maintain, operate and continually improve the website. For example, these cookies allow us to: – Better understand the visitors of our website in order to improve and insure present and relevant content; – Test different design ideas for particular pages, such as our homepage; – Collect information about our website visitors, such as where they are located and what browsers they are using; – Determine the number of unique users that visit our website; – Improve our website by measuring any errors that occur; – Conduct research and diagnostics to improve product offerings. We use Google Analytics and other analytics tools to helps us understand how users engage with the website. These web analytics services use first-party cookies to track user interactions, in our case, this means they are used to collect information about how are visitors are using our website.This information is used to compile reports and create services to help us improve our website and the services associated with it. The reports disclose website trends without identifying individual visitors. Some services will allow you to opt out of tracking with their services directly. For instance, while you cannot opt out of use of cookies with our site, you can opt out of Google Analytics without affecting how you visit our site – for more information on opting by Google Analytics across all websites you use, visit this Google page.

Advertising and Tracking Cookies:

We may allow third party companies, including advertising companies (such as Google), to place cookies on our website. These cookies enable such companies to track your activity across various sites where they display ads and record your activities, so they can show ads that they consider relevant to you as you browse the Internet. These Cookies store information about the content you are browsing together with an identifier linked to your device or IP address. These Cookies also allow us and third parties to know whether you’ve seen an ad or a type of ad, and how long it has been since you’ve last seen it. This information is used for frequency capping purposes, to help tailor the ads you see, and to measure the effectiveness of ads.

How to control or delete Cookies

You have the right to accept or stop cookies from being stored on your device at any time by modifying the settings in your web browser to reflect your cookie preferences. Please be aware that you may not be able to use all the interactive features of the website and/or online courses and content once cookies are disabled. Most browsers offer instructions on how to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser.

Cookies that have been set in the past

If you have disabled one or more Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.

Pseudonymous usage profiles for advertising and market research (web tracking and analysis)

Book a guide in Transylvania uses web tracking systems for advertising, market research and to make your use of our website as pleasant as possible. This allows us to further develop our website and tailor

content to your needs. We may use the information collected through the Sites using cookies, web beacons, and other similar technologies to help manage online advertising programs. This information may enable us to track the actions of users online over time and across different websites or platforms to measure statistics relating to marketing efforts, and to deliver electronic advertisements that may be more relevant to individual consumers and that will improve the consumer experience.

Legal basis for data processing

If you reside within the European Economic Area (EEA), our processing of your personal information will be legitimized as follows: Whenever we require your consent for the processing of your personal information such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This article in the GDPR describes when processing can be done lawfully. If the processing of your personal data is necessary for the performance of a contract between you and Book a guide in Transylvania or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b).”). If this data is not processed, Book a guide in Transylvania will not be able to execute the contract with you. Where the processing is necessary for us to comply with a legal obligation, we will process your information on basis of GDPR Article 6(1) lit. (c), for example complying in the fields of employment law. And where the processing is necessary for the purposes of Book a guide in Transylvania legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f), for example to detect fraud.

Social networks

Our website contains links to social networks (Facebook, Instagram, Twitter, Google+, Pinterest, LinkedIn). These social networks are operated exclusively by third parties. If you follow the links, information may be transmitted to these third parties. We use the so-called 2-click solution. This means, in general, that no personal data will be passed on if you visit our site.

Transmission to third parties

Your personal data will only be transmitted to third parties if this is legally permitted or if you have given your prior consent. In particular, we will not sell your data to third parties or market it in any other way. We will only disclose your data to government authorities as part of legal obligations or as a result of an official order or court decision.

Deletion of data

We retain data for the duration of your business relationship with us and otherwise as required under applicable law. Personal data will be kept for no longer than is necessary for the purposes for which your personal data are processed. We will retain your personal data as long as you have a member account or require our services so that we can provide these services to you. If you are in the European Economic Area, at the moment you withdraw your consent for the processing of your personal data, all your personal data received and stored are erased if no longer needed by us. Unless we are required to retain this personal data by law or to comply with our regulatory obligations. In such a case, we will only keep this personal data for as long as necessary.

Data security

Book a guide in Transylvania has taken the necessary technical and organizational measures to protect the personal data provided by you against loss, destruction, manipulation and unauthorized access. Our employees and all persons involved in data processing are obliged to comply with the data protection laws and to treat personal data confidentially. We use a secure online transmission procedure, the so-called “Secure Socket Layer” (SSL) transmission, to protect the personal data of our users. You can see this from the fact that an “s” (https://) is added to the address component http://, or a green, closed lock icon is displayed. By clicking on the icon, you will receive information about the SSL certificate used. The display of the icon depends on the browser version used by you. The SSL encryption guarantees that your data is transmitted in an encrypted and complete way.

Changes to the privacy statement

We reserve the right to amend this Privacy Statement at any time, for any reason, without notice to you, other than the posting of the amended Privacy Statement on our website. If you continue using the Website or provide personal information after the modified Privacy Statement takes effect, you will be bound by the modified Privacy Statement.

CONTACT CHANNELS

  • Phone: +40748944722
  • Email: office@bookaguideintransylvania.com
  • Location: apt. 29, Eroilor street no 25, Blaj, Alba, 515400, Romania