+40 748944722
office@bookaguideintransylvania.com
After booking a tour, the payment will be done via our secured online payment system provided by Paypal. If you want to cancel your tour booking you can do it by email or phone call. You will receive an email confirming the cancellation. Please also check your spam folder. For a full refund you can cancel your tour booking 3 days prior to your start day. For anything less than 3 days, we can not guarantee a full refund due to our contractual commitments with car renting companies or rural guesthouses.Also, please remember refunds can take 3-4 business days to appear in your account and that some credit card companies have different processing times.
At Book a guide in Transylvania we provide pick up and drop off from your hotel/housing location in any of the following cities in Transylvania: Alba-Iulia, Brasov, Cluj, Sibiu, Sighisoara, Targu-Mures.
You can reach Transylvania:
by air landing in Cluj Avram Iancu International Airport, (www.airportcluj.ro), Sibiu International Airport (www.sibiuairport.ro), Timisoara Traian Vuia Airport (www.aerotim.ro) or Targu-Mures Transilvania International Airport (www.aeroportultransilvania.ro)
from Bucharest using the Romanian national carrier Tarom (www.tarom.ro) landing in Cluj or Sibiu mentioned airports.
or by train from Bucharest to the closest Transylvanian city from which Book a guide in Transylvania can pick you up, Brasov, a 2 ½ h – 3 ½ h train ride from the capital’s main train station Gara de Nord. The national rail system is called
Căile Ferate Române – CFR (www.cfrcalatori.ro) with online timetable ’mersul trenurilor’. You can buy tickets online at www.cfrcalatori.ro or at train-station windows.
Book a guide in Transylvania can customize a tour according to your desires, just write us an email and let us know what your main interests are, if you would like us to give suggestions based on your interests, the no of nights and of people and budget.